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  • What Is CRM (Customer Relationship Management)?
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  • Customer relationship management - Wikipedia
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    CRM stands for Customer Relationship Management A CRM gathers customer interactions across all channels in one place Managing centralized data helps businesses improve customer experience, satisfaction, retention, and service CRM allows businesses of all sizes to drive growth and profits
  • What is CRM? | Oracle
    Learn about customer relationship management (CRM) and how this solution, including methodologies, software, and systems, can manage customer relationships CRM has moved beyond contact management and sales force automation, but definitions vary, depending on the vendor you talk to
  • What is a CRM? - HubSpot
    Customer relationship management (CRM) software helps businesses track customer information and interactions More than just a digital address book, a good CRM software provides a single source of truth that can help any business: Track and nurture relationships with customers and prospects; Automate repetitive tasks and streamline workflows
  • What Is a CRM? And How Does It Help Businesses? | Coursera
    CRM stands for customer relationship management and refers to the combination of strategies and technologies businesses use to optimize customer engagement and make the best use of data





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